How do SMEs use customer surveys?

Along with Enigma Insight we are conducting a survey on how small and medium size enterprises are using customer surveys.

We hope that many business owners and managers, responsible for development, marketing and customer relations, want to spend a few minutes answering the questions in the survey. All responses are anonymous.

The analysis examines how SMEs are using customer surveys – to what extent and with what benefits and challenges.

The analysis is carried out from November 2nd 2016 to February 2nd 2017. As appreciation of participation all responders will receive a report with the conclusions of the survey a few weeks after closing date.

You will also be able to find the main conclusions at Enigma Insight and here on Grønbech’s website, when the report is ready.

Participate in the analysis (Danish only).

See how Høyrup & Clemmensen uses customer satisfaction surveys.[:]